KLR Medical Certification Training School
Learning. Training. Growing. Empowering.
aboutus
At KLR Medical Certification Training School we have a team of passionate professionals who are committed to providing the best training and education possible to students. Our team combines years of industry experience with a devotion for teaching and dedication for creating an environment that fosters growth, development, and personal empowerment.
Katie Reigelsperger,
CPhT, CBCS, CCMA, In-D, CPT
CEO & Founder
President of KLR Leadership Council
With 15 years of experience in pharmacy and healthcare, Katie founded KLR Medical Certification Training School in 2018.
​
Katie takes immense pride in the dedicated team she has built and the hardworking students who strive to achieve their goals. Fast forward five years to 2023, and KLR was honored with the Goodwill Connections Award. Additionally, Katie was named Goodwill's Kenneth Shaw International Graduate of the Year.
​
Driven by her passion for teaching and empowering others, Katie actively serves on various boards. She believes that anyone can overcome challenges and succeed, regardless of their background.
​
Bridgette Houska
Director of Administration & Human Resources
Vice President of KLR Leadership Council
Bridgette Houska is the Director of Administration and Human Resources at KLR. She holds a Bachelor of Science degree from Florida International University.
​
She combines creativity and organization to help lead and manage KLR’s academic operations, working closely with students, staff, and school partners to support communication, curriculum delivery, and overall program success.
Previously part of the Veterinary Sciences Department, Bridgette created interactive, student-centered learning experiences. Now, as Director of Administration and HR, she applies her creative problem-solving, leadership, and planning skills to guide program coordination, policy, and staff support across departments.
Her experience in both instructional and administrative roles gives her a well-rounded perspective that extends beyond day-to-day operations, allowing her to better understand and support the needs of our students, educators, and partners.
Roberto Flores
Quality Assurance and
Leadership Development Manager
& Dental Careers Instructor Assistant
KLR Leadership Council Member
Roberto Flores is a passionate leader who thrives on helping others succeed. As Quality Assurance Manager and Dental Trainer Assistant, he plays a key role in strengthening instructional quality, supporting student success, and ensuring high standards across programs.
​
With years of experience in training operations, team management, and customer support, Roberto brings a people-first approach to every learning environment. He focuses on continuous improvement, collaboration, and empowering both instructors and students to perform at their best.
​
He lives in Michigan with his wife, family, and their loyal dog.
Brent Grisham,
CPhT, CBCS
Pharmacy Careers Instructor, Work Based Learning Manager, & Director of IT
Brent Grisham serves as the Pharmacy Careers Instructor, Work Based Learning Manager, and Director of IT. With certifications in Pharmacy Tech and Certified Billing and Coding Specialist, Brent brings expertise to his roles.
What drives Brent at KLR is his passion for helping students. He loves seeing them believe in themselves and achieve goals they once thought impossible.
Celebrating with students when they earn their certifications and diplomas is the highlight of his work.
Brent enjoys engaging with students, injecting humor into his teaching, and sharing valuable knowledge. His enthusiasm for the medical field is contagious as he learns and applies new information every day.
At KLR, Brent cherishes the family-like atmosphere, working alongside his sister, Katie Reigelsperger the CEO of KLR, and his wife, Shawna, in the Pharmacy Department. Brent isn't just an instructor or manager; he's a supportive figure dedicated to guiding students towards success.
Shawna Grisham,
CPhT, CBCS
Pharmacy Work Based Learning Manager & Finance Manager
Shawna Grisham is our Pharmacy Work-Based Learning Manager and Accounts Receivable Manager. She assists the Pharmacy Careers instructor with various tasks and ensures that all necessary work is completed efficiently. As the Accounts Receivable Manager, Shawna handles all invoicing for KLR. She holds CPhT and CBCS certifications. Shawna loves working at KLR because it is rewarding to watch students achieve their goals. ​
Daniel Reigelsperger,
CPhT, CBCS
Veterinary Sciences Instructor &
Certified CPR Instructor
Daniel Reigelsperger is a veterinary sciences instructor intern with a passion for animal care and education. Graduating from high school at the age of 16, he holds certifications in CPhT, CBCS, and Elanco Veterinary Medical Applications. Daniel completed an intensive internship at Wildhearts African Farm, where he gained a comprehensive understanding of animal care, including medication administration, sterilization techniques, and a deep dive into the laws and regulations governing the care of wild animals. This experience has provided him with valuable insights and knowledge to share with his veterinary students. Committed to ongoing personal and professional development, Daniel is dedicated to excellence in teaching and learning.
Sar Moo
Veterinary Sciences Instructor Assistant
Sar Moo serves as the Veterinary Sciences Instructor Assistant, where he is dedicated to supporting student learning and promoting academic excellence. In his role, he works closely with students to provide instructional support and help maintain a structured, engaging classroom environment.
​
With strengths in organization, communication, and mentorship, he strives to create a positive atmosphere where students feel encouraged and supported both academically and personally. He values teamwork, integrity, and consistency, and takes pride in assisting with classroom instruction, hands-on learning activities, and daily program operations.
​
His commitment to student growth and development contributes meaningfully to the success of the Veterinary Sciences program.
Jenaia Evans, BS, LVT
Veterinary Sciences Curriculum Coordinator
Jenaia Evans is our Veterinary Sciences Curriculum Coordinator. She received a Bachelor of
Science degree at the University of Wisconsin-Madison and an Associate Degree in Veterinary
Technology. She has worked in the industry for 15 years and has been a Licensed Veterinary
Technician for 10 years. Jenaia has experienced a variety of disciplines including general
practice, academia, specialty, and ER. She now resides in South Carolina with her husband,
two cats, and two dogs working in an ER and specialty veterinary hospital.
At KLR, Jenaia is most excited to provide the curriculum with her insight and knowledge of the
profession with the goal of keeping students engaged and motivated to continue pursuing
veterinary medicine as a career.
Marielle Friedman, MS, CCMA
Health Sciences, Anatomy and Physiology, & Principles of Healthcare Instructor + Work Based Learning Manager
Marielle Friedman serves as the Instructor for the Health Sciences Department, where she passionately supports students in the Principles of Healthcare and CCMA classes. With a Bachelor of Science in Psychology and a Master's degree in Modeling and Simulation on the horizon from the University of Central Florida, she combines a solid academic foundation with a diverse perspective for education and instructional design.
Marielle is dedicated to enhancing the virtual learning experience, drawing on her expertise to foster an inclusive and engaging environment for her students. Outside the classroom, she enjoys hitting the golf course and expressing her creativity through painting, making her a well-rounded member of the team.
Ethan Ly
Health Sciences, Anatomy and Physiology, & Principles of Healthcare Instructor Assistant
Ethan Ly serves as the current Health Sciences Instructor Assistant, working with Ms. Friedman
in the CCMA, Anatomy & Physiology, and Principles of Healthcare courses. Ethan’s flexibility
and encouraging demeanor allows him to easily connect with and support those around him.
Having obtained a Bachelor of Art in Biology/Pre-Medicine at Bluffton University, OH, he is
currently pursuing a Master’s Degree through IUI, with future plans to attend medical school.
Ethan is a first generation college student and first generation American and thrives on helping
others find joy in learning. Whether niche subjects or complex issues, he is always looking to
master the books and lay down steps for students to succeed, just as others have done for him.
Outspoken and disciplined, Ethan is dedicated to helping people where he can and supporting
the community around him. These ideals further align with KLR, where effort and support goes a
long way for not just students, but also instructors.
Jessica Milner,
CPhT, CCMA, CPT
Community Outreach Coordinator, Clinical Skills Instructor Assistant, & CPR Trainer
At KLR Medical Certification Training School, Jessica serves as the Community Outreach Coordinator, CPR Trainer, and Clinical Skills Instructor Assistant. With a rich and diverse background in education and a heart for service , she brings both knowledge and heart to her role, connecting students with life-saving skills and creating meaningful pathways to future careers in healthcare.
​
Jessica’s passion lies in youth education and empowering the next generation. Whether she’s leading a CPR training or mentoring students in the health sciences, she is deeply committed to making education both accessible and inspiring. Her work is rooted in the belief that when people are equipped with the right tools and support, they can change their lives and their communities for the better.
Driven by a genuine desire to help others, Jessica continues to expand KLR’s outreach efforts, ensuring students feel seen, supported, and capable of success in the medical field.
Joshua Rynard, CBCS
Dental Careers, Anatomy & Physiology, and Principles of Healthcare Instructor
Automations Specialist + Certified CPR Instructor
Joshua Rynard is the Dental Careers instructor and one of the Principles of Healthcare instructors at KLR. He also serves as the Automations Specialist.
Joshua is certified as a CBCS and has successfully completed the ICE and RHS exams through DANB. Additionally, he is a member of the National Guard.
His favorite part of working at KLR is watching students master the material and develop a passion for the healthcare field.
Austyn Koczan
Business Instructor
Austyn Koczan serves as the Instructor for Accounting, Marketing, and Principles of Business Management at KLR. She is passionate about helping students build practical skills, confidence, and professionalism as they explore business pathways and future careers. Austyn is committed to creating a supportive classroom environment where students feel challenged, prepared, and empowered to grow both academically and personally.
She holds a Bachelor of Arts in Near Eastern Languages and Cultures from Indiana University and a Master of Security Studies from Angelo State University, giving her a strong interdisciplinary background in communication, analysis, and leadership. Her professional experience includes working as a Substitute Teacher overseas and serving as a School Resource Officer at a high school in Indianapolis. These roles strengthened her ability to connect with students, support diverse learning needs, and foster positive relationships within the school community.
Austyn brings a real-world perspective to the classroom, emphasizing professionalism, organization, communication, and career readiness. She looks forward to helping students discover their strengths, explore business concepts, and develop skills that will serve them well in both college and the workforce.
Abigail Grisham
Instructional Support Specialist
Abigail Grisham serves as our dedicated Instructional Support Specialist. Abigail's passion for education and supporting students shines in everything she does.
​
Currently pursuing her Bachelor's degree in Early Childhood Education, Abigail is deeply committed to helping young people thrive. Her strong belief in the value of family makes working at KLR-a place where unity and commitment are at the heart of everything- a truly special experience for her and her students.
​
Abigail's background in teaching and leadership brings energy, enthusiasm, and dedication to creating growth in the classroom. Her passion for education and her commitment to empowering kids make her an invaluable part of the KLR team.
